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Blog Category: Expert Advice
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You’re Not Alone: Dealing with the COVID-19 Crisis
Wednesday, March 18, 2020, 6:00 PM
BSM News, Expert Advice, Hot Topics
Learn from BSM Founder and CEO Bruce Maller as he shares useful advice to help your business during the coronavirus (COVID-19) pandemic.
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Filling the Gap When a Leader Retires — Au Revoir Lisa
Wednesday, September 4, 2019, 9:00 AM
BSM News, Expert Advice, The BSM Way
BSM recently bid farewell to esteemed leader, mentor, and friend Lisa Peltier as she embarks on retirement. Learn how to prepare your business for a similar leadership transition.
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Customer Listening: The Key to Better Patient Experiences!
Wednesday, July 17, 2019, 9:00 AM
Aesthetic Medicine, Expert Advice
The customer experience greatly affects the success of your practice. Continue reading to learn ways to measure the quality of your patient service.
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Apples to Oranges: The Importance of Retina-specific Tools
Wednesday, May 22, 2019, 9:00 AM
BSM Products and Services, Expert Advice
Retina practices cannot always use the same benchmarks and tools as general ophthalmology practices to accurately monitor their financial health. Learn how these ophthalmic sub-specialties differ.
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Business Associate Agreements: Are You Compliant?
Wednesday, May 1, 2019, 9:00 AM
Expert Advice, Billing, Coding & Compliance
Business Associate Agreements (BAAs) directly relate to HIPAA regulations. Learn more about BAAs and their importance to help ensure your practice is compliant.
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How to Successfully Talk to Surveyors
Wednesday, March 20, 2019, 9:00 AM
Sometimes, the most difficult part of a Medicare or accreditation survey is talking to surveyors. Learn how to successfully communicate with them to improve the chance of a positive survey outcome for your ASC.
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5 Tips for New Administrators to Ramp up Quickly
Wednesday, February 13, 2019, 9:00 AM
Aesthetic Medicine, Expert Advice
The first days as a new administrator are tremendously important. Build a strong leadership foundation by following these tips.
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Content Marketing 101: Launch Your Practice Visibility
Wednesday, February 6, 2019, 9:00 AM
Content marketing is a great way to educate your patients while building brand awareness. Jump-start your content marketing efforts with these three simple suggestions.
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Contingency Planning: Be Ready for the Unexpected
Wednesday, January 30, 2019, 9:00 AM
Expert Advice, Practice Operations
Today’s fluctuating market naturally results in unforeseen opportunities and challenges. Help your organization achieve future success by using the elements outlined here to create an effective contingency plan.
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Four Business Principles for a Prosperous Future
Wednesday, January 23, 2019, 9:00 AM
In a recently published Ophthalmology Management feature, BSM founder and CEO Bruce Maller touched on key business principles that lead to prosperity. Read his insights on how you can set your practice up for a successful future.
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