Blog Author: Glenn Morley
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Customer Listening: The Key to Better Patient Experiences!
Wednesday, July 17, 2019, 9:00 AM
Aesthetic Medicine, Expert Advice
The customer experience greatly affects the success of your practice. Continue reading to learn ways to measure the quality of your patient service.
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5 Tips for New Administrators to Ramp up Quickly
Wednesday, February 13, 2019, 9:00 AM
Aesthetic Medicine, Expert Advice
The first days as a new administrator are tremendously important. Build a strong leadership foundation by following these tips.
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'Course Correction': Navigating Strategic Initiative Setbacks
Wednesday, September 26, 2018, 9:00 AM
Aesthetic Medicine, Case Studies
The BSM team is heading off to our annual strategic planning meeting, where we will review previous initiatives and set goals for the coming year. Learn what to do when the execution of strategic initiatives does not go according to plan.
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Relay Team: Inspire Teamwork Through Group Incentives
Wednesday, July 25, 2018, 9:00 AM
Aesthetic Medicine, Case Studies, Expert Advice
Do you want to inspire your team to provide a "wow" patient experience? Click here to learn what motivates staff to give their best and how to apply this knowledge in your practice.
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Golden Nuggets: BSM Expert Lists Top Vegas Takeaways
Wednesday, June 27, 2018, 9:00 AM
Aesthetic Medicine, Expert Advice
The BSM Consulting team recently returned from the 2018 Vegas Cosmetic Surgery meeting. For those unable to attend, here are several main takeaways from the team's presentations.
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Segmentation: Targeting Your Patients' Unique Preferences
Wednesday, April 25, 2018, 9:00 AM
Aesthetic Medicine, Expert Advice
Do you want to better meet the unique needs and wants of your patients? If so, click here to learn how a segmentation strategy can help you.
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Make an Impact: Leadership Essentials All Managers Need
Wednesday, February 28, 2018, 9:00 AM
Aesthetic Medicine, Expert Advice
Do you want to be the most effective practice administrator possible? If so, click here to learn what leadership traits are highly valued and desired by physician owners.
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Welcome Aboard: Five Onboarding Essentials to Retain New Hires
Wednesday, December 20, 2017, 9:00 AM
Aesthetic Medicine, Expert Advice
If you want to increase your chances of retaining new employees, having a good onboarding process is a must. Here are five proven steps you can take to improve your onboarding process.