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Client Support Services

Diedre Emerson

Manager,
Client Support Services
ABOUT

Ms. Emerson joined BSM in 2019 and is located in Scottsdale, Ariz.

Prior to joining BSM, she spent more than a decade in project management, operations management, and research analyst roles. 

Ms. Emerson’s professional experience — which includes accounting, marketing, market analysis, and land acquisition coordination — required her to wear many hats, communicate with high-level executives, understand complex software platforms, and collaborate with groups both large and small to ensure the successful completion of projects.


AREAS OF
EXPERTISE

In her current role, Ms. Emerson oversees various operational and administrative support services for the company’s billing, coding and compliance team. Her primary responsibilities include:

  • Managing projects and administrative tasks
  • Developing work plans
  • Coordinating teams
  • Providing project scoping and budgeting support
  • Creating content
  • Developing and analyzing surveys
  • Creating reports

EDUCATION

Bachelor of Arts in Business Administration, with an emphasis in Finance, California State University, Fullerton


DID YOU KNOW?

When she’s not spending time with her son at the soccer field, Diedre enjoys hiking with her husband and their three dogs.


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