Dane Viel

ABOUT

Mr. Viel joined BSM in 2019 and is located in Incline Village, Nev.

Prior to joining BSM, he spent 13 years working as a senior product manager for several software companies within the travel and tourism industries.

AREAS OF
EXPERTISE

In his current role, Mr. Viel manages customer support initiatives for valued BSM customers. His primary responsibilities include:

• Supporting customer-facing programs, products, and services
• Managing customer outreach
• Overseeing client certification initiatives
• Enhancing program utilization through practice and applicant engagement
• Assisting with membership renewals
• Analyzing membership data and analytics to improve the customer experience 

DID YOU KNOW?

Dane loves to travel and has lived in South America and Europe. To date, he has visited more than 20 countries.