At BSM, your privacy is our priority.

We do not sell your personal information to anyone.

We protect the security and confidentiality of your personal information. Our most important asset is our relationship with you.

Details of our approach to privacy and how your personal information is collected and used are set forth in the BSM Privacy Policy that follows.

The BSM Privacy Policy

1. Application and registration information.

We collect information that you provide to us when you register for one of our services, such as seminars, online learning or subscription services. The information we collect may include name, address, phone number, email address and credit card numbers.

2. Web site usage.

We collect some information on our Web sites through the use of "cookies." For example, we may identify the pages on our Web sites that your browser requests or visits. This information is only personally identifiable if you have chosen to identify yourself; for example, by subscribing to one of our services. For more information, see Cookies.


3. We use your personal information to help us deliver the best possible service to you.

4. We protect the confidentiality and security of your personal information.

Companies we hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested.

We restrict access to personal information to our employees and agents for business purposes only. All employees are trained and required to safeguard such information.

We maintain physical, electronic, and procedural safeguards to guard your personal information.


5. We continue to evaluate our efforts to protect personal information and make every effort to keep your personal information accurate and up to date.

If you identify any inaccuracy in your personal information, or you need to make a change to that information, please contact us so that we may promptly update our records.


6. We will provide notice of changes in our information-sharing practices.

If, at any time in the future, it is necessary to disclose any of your personal information in a way that is inconsistent with this policy, we will give you advance notice of the proposed change so that you will have the opportunity to opt-out of such disclosure.

If you have any questions or concerns, please contact us by email or call us at 1-800-832-0609.

7. Browsers and Internet Security

Any time you subscribe to a service, we encrypt it using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. BSM recommends using a strong encryption, 128-bit browser like Netscape Navigator 4.06 or higher or Microsoft's Internet Explorer 4.01 or higher.

You can tell if you are visiting a secure area within a Web site by looking at the symbol on the bottom of your browser screen. If you are using Netscape Navigator or Internet Explorer, you will see either a lock or a key. When the symbol appears unbroken or the padlock is in the locked position, your session connection is taking place via a secure server.

If you need a strong encryption browser, you can go to the Netscape Web site or the Microsoft Web site to download the latest Navigator or Internet Explorer browser. We do not recommend the use of beta browser versions.

8. Your Password and Other Security Issues

Your BSM password is your private entry key into our membership programs. You should never share it with anyone and you should change it periodically. You can change your password any time by contacting us via email or calling us at 1-800-832-0609.

9. Logging Off

After you've finished accessing one of our "members only" programs, don't forget to log off. This prevents someone else from accessing your account if you leave your computer and your session hasn't "timed out," or automatically shut down.

10. Cookies

When you interact with a BSM online program, such as one of our self-assessment tools, we want to provide you with a meaningful response to the survey tool. To do so, we use cookies. A cookie is simply an electronically transmitted file that holds small pieces of information. This process is like an electronic "handshake" between BSM's system and your computer; the information exchanged allows us to recognize your browser.

11. Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.